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A study published earlier this year by academic research fellows Martin Mocker, Nils O Fonstad, and co-author, found that companies that can sustain and scale digital innovation typically do not rely on a single CIO, AI team, or "heroic leader," but, rather on a governance system where three leadership roles collaborate.

AI can absolutely make tasks faster. Research from professor Danielle Li and co-authors found that generative AI tools increased productivity among customer support workers by 14% on average, with the largest gains among newer and less experienced staff.

The human brain is biologically wired to avoid unnecessary effort. Postdoctoral associate Hause Lin noted that performing tasks is "computationally very costly" for both the brain and the body. This suggests that a culture of valuing effort can override the biological drive for ease.

In a new working paper, assistant professor Taha Choukhmane and co-authors studied what Americans were asking AI about money, and what AI was telling them in response. Choukhmane and his colleagues asked 1,000 Americans to write out questions they might send to a chatbot. The researchers found that AI consistently gave better advice to people who asked better questions. "It might be that AI is going to be more useful for people who already know a little bit about finance and financial literacy," Choukhmane said.

In 2020, former Federal Reserve Chairman Jerome Powell unveiled a novel approach to policymaking, which involved temporarily tolerating periods of higher inflation to make up for past stretches when it was too low and to focus on "broad and inclusive" employment. "It was fighting the last war," said professor Kristin Forbes. "It wasn't thinking about how the world was changing and the bigger role of global supply shocks."

Professor Emeritus Paul Osterman wrote: "Policymakers must address the US's reliance on disposable labor. Artificial intelligence is likely to expand the ranks of these workers, particularly in white-collar occupations, as more businesses can no longer be certain about their staffing needs. While not all workers need to be forced into standard employment, they deserve some minimum level of protection and benefits — that includes gig workers and freelancers, who often don't have any."