Hackathon 2024

New business model opportunities for AI and Gen AI to help healthcare professionals close the patient communication and education gap in under-resourced communities

Background

In recent years, the healthcare and wellness industry has undergone a transformative 
paradigm shift, propelled by the relentless march of digitalization and the groundbreaking 
applications of artificial intelligence (AI). As the world becomes increasingly interconnected 
and data-driven, these technological advancements are reshaping the landscape of healthcare delivery, diagnostics, patient education/communication and patient outcomes. The fusion of digital technologies with healthcare, often referred to as "digital health," holds the promise of enhancing efficiency, accessibility, and the overall quality of care. Artificial intelligence, a cornerstone of this digital revolution, is emerging as a powerful force capable of revolutionizing the diagnosis and treatment of diseases, personalizing patient care, and 
optimizing healthcare operations. In addition, we see a growing trend that healthcare services are provided in a retail context (e.g. pharmacies or planned healthcare service stations in retail stores in Germany).

The advent of AI in healthcare brings forth a myriad of opportunities and challenges. From 
predictive analytics and machine learning algorithms that can sift through vast datasets to 
identify patterns and predict health outcomes, to natural language processing systems that 
facilitate more seamless communication between patients and healthcare providers, AI is 
ushering in a new era of healthcare innovation addressing topics like the constant shortage of qualified nurses and the permanent work overload of the healthcare professionals. Moreover, the integration of wearable devices, smart sensors, and Internet of Things (IoT) technologies has the potential to allow for continuous monitoring of health parameters, enabling early detection of potential health issues, proactive interventions, and higher quality of patient/provider communications, to facilitate quality care and healthy living.

However, this digital transformation is not without its complexities. Ethical considerations, 
data privacy concerns, and the need for robust cybersecurity measures are critical elements 
that must be addressed to ensure the responsible and secure implementation of AI in 
healthcare. Additionally, the industry faces challenges related to interoperability of digital 
health systems, regulatory frameworks, and the equitable access to technology-driven 
healthcare solutions across diverse populations.

In this dynamic landscape, stakeholders in the healthcare and wellness sector are navigating 
the intricate intersection of technology and human-centric care. The digitalization and 
application of AI are reshaping traditional healthcare models, fostering a more patient-centric approach, and holding the potential to unlock unprecedented insights into disease prevention and treatment. As the healthcare industry evolves, the judicious integration of these technologies promises a future where healthcare is not only more efficient and effective but also more personalized and accessible for individuals worldwide.

Business challenge

The Hackathon 2024 students were asked to develop an AI/Gen AI-driven business model to help healthcare professionals close the communication and patient education gap in under-resourced communities, aiding in prevention, education, and/or quality care for a healthy life.

AI, GenAI, medical informatics

Panelists

Healthcare professionals

Panelists

Decision stakeholders/influencers: hospital admin, insurance

Panelists

Voice of the customer: community and neighborhood

Panelists