This 2019 MIT Sloan case by Zeynep Ton and Katie Bach describes how the executive team at Mud Bay, a privately held pet store chain based in Olympia, Washington, implemented a good jobs strategy by offering better wages and benefits and seeking to recoup the costs by increasing sales growth and lowe...

This report by Fei Qin, an Associate Professor in Management at the University of Bath, and Thomas A. Kochan, the George M. Bunker Professor at the MIT Sloan School of Management, describes what the authors believe to be a state‐of‐the‐art learning system at IBM Corporation and traces the effects of...