IWER

Non-Research

Mud Bay's Good Jobs Journey

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This 2019 MIT Sloan case by Zeynep Ton and Katie Bach describes how the executive team at Mud Bay, a privately held pet store chain based in Olympia, Washington, implemented a good jobs strategy by offering better wages and benefits and seeking to recoup the costs by increasing sales growth and lowering other expenses. The case also presents a decision that the company faced about store hours.

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