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Processes, routines, and procedures that harness the work of individuals into collective action toward a common purpose.

The idea that artificial intelligence should primarily enhance human capabilities rather than replace them.

Shared behavioral norms that determine how employees collaborate across silos and hierarchies, innovate concerning work and customer initiatives, and make choices about work.

A financial investment made with no expectation of turning a quick profit.

A customer-centric approach to competition that connects strategy and execution through adaptive processes.

A strategy for attaining scale that provides leaders with a language and structure to reach their innovation goals.