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A business decision focused on reducing complexity in pursuit of better outcomes for customers and growth for the company.

An interest rate for public investments and policies that puts a present value on costs and benefits that are expected to occur in the future.

An organization’s ability to quickly and effectively shift resources across different parts of the business.

A framework that helps companies and consumers ensure that any carbon offsets they buy actually lead to lower carbon emissions.

Processes, routines, and procedures that harness the work of individuals into collective action toward a common purpose.

The idea that artificial intelligence should primarily enhance human capabilities rather than replace them.

Shared behavioral norms that determine how employees collaborate across silos and hierarchies, innovate concerning work and customer initiatives, and make choices about work.

A financial investment made with no expectation of turning a quick profit.