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“By placing their products on Amazon’s site, they are helping to legitimize Amazon as a shopping channel in this upscale market."

Daena Giardella, taught the workshop MIT:Improvisational Leadership, The Art of the Moment at AmCham Chile

“They lived through this with lower income. They had to be more value-oriented. It’s played a role in their temperament and attitude.”

“In logistics, fixing problems is much more expensive than when things were done right the first time.”