Search For

Search

Search For

11 - 20 out of 36
Teaching Resources Library Operations Management

PayPal and the Financial Wellness Initiative

By

In 2015, when Dan Schulman became CEO of PayPal, a digital payments company, many people thought of it as the button they clicked when paying for online purchases. In 2015, PayPal embarked on a new mission: using technology to democratize financial services. In Schulman’s words, it would “turn the ...

Aug 1, 2022
Read More
IWER Artificial Intelligence

Generative AI and Worker Voice

Much has been written about the potential impact of generative AI in the workplace, but the perspective of one set of key stakeholders has often been left out: workers themselves. What’s more, research has found that incorporating the perspective of end users such as workers into the development an...

Apr 5, 2024
Read More
IWER Non-Research

Mud Bay's Good Jobs Journey

By

This 2019 MIT Sloan case by Zeynep Ton and Katie Bach describes how the executive team at Mud Bay, a privately held pet store chain based in Olympia, Washington, implemented a good jobs strategy by offering better wages and benefits and seeking to recoup the costs by increasing sales growth and lowe...

Feb 19, 2019
Read More