John D. Sterman
Jay W. Forrester Professor of Management, Professor, System Dynamics and Engineering Systems
Jay W. Forrester Professor of Management, Professor, System Dynamics and Engineering Systems
Alfred P. Sloan Professor of Management, Professor, Information Technology and Work and Organization Studies
Leon and Anne Goldberg Professor of Humanities, Professor of Sociology and Anthropology
Professor Emeritus of Management, Professor, Work and Organization Studies and Technological Innovation, Entrepreneurship, and Strategic Management
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In 2015, when Dan Schulman became CEO of PayPal, a digital payments company, many people thought of it as the button they clicked when paying for online purchases. In 2015, PayPal embarked on a new mission: using technology to democratize financial services. In Schulman’s words, it would “turn the ...
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This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...
The Work and Organization Studies group is a hub for the study of work, employment, and organizations, and is host to one of the longest-running seminar series at MIT.
The faculty of the Work and Organization Studies group are studying work and employment practices and outcomes, institutions and organizations, public policies, negotiations and conflict resolution.