Work and Organization Studies

Publications and Working Papers

The faculty of the Work and Organization Studies group are studying work and employment practices and outcomes, institutions and organizations, public policies, negotiations and conflict resolution, organizational design and implementation, leadership, change, and many other key issues. Below are samples of their research.

For more publications, please visit our collections on the Social Science Research Network and MIT's DSpace. You can also subscribe to our Faculty Publications RSS Feed.

Deborah L. Ancona

Deborah L. Ancona

Seley Distinguished Professor of Management

Featured Publications

"How to Cultivate Leadership that is Honed to Solve Problems."

Ancona, Deborah, and Hal Gregersen. strategy + business, April 2018.

"Two Roads to Green: A Tale of Bureaucratic Versus Distributed Leadership Models of Change."

Ancona, Deborah L., Elaine Backman and Kate Isaacs. In Leading Sustainable Change, 225-249. Oxford, UK: Oxford University Press, 2015.

"Teamwork from the Inside Out."

Ancona, Deborah L., David F. Caldwell and Henrik Bresman. In Contemporary Organizational Behavior in Action, Upper Saddle River, NJ: Prentice Hall, 2015.

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John S. Carroll

John S. Carroll

Gordon Kaufman Professor of Management

Featured Publications

"Chapter 3: Three Lenses for Understanding Reliable, Safe and Effective Organizations: Strategic Design, Political, and Cultural Approaches."

Carroll, John S. In Organizing for Reliability: A Guide for Research and Practice, edited by Karlene H. Roberts, Ranga Ramanujam, Stanford, CA: Stanford University Press, 2018.

The Value of Social, Behavioral, and Economic Sciences to National Priorities.

Leshner, Alan I., John S. Carroll, Ivy Estabrook, Ralph M. Garruto, Kathleen Mullan Harris, Ron Haskins, Edward H. Kaplan, Ronald D. Lee, Robert Moffitt, Duncan Watts, and Yannis C. Yortsos. Washington, DC: National Academies Press, 2017.

"Chapter 5: Safety Culture Assessment and Measurement."

Carroll, John S., David Hofmann, William Hoyle, and Timothy Vogus. In Committee on Offshore Oil and Gas Safety Culture, Strengthening the Safety Culture of the Offshore Oil and Gas Industry, 138-170. Washington, DC: The National Academies Press, 2016.

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Emilio J. Castilla

Emilio J. Castilla

NTU Professor of Management

Featured Publications

"Best in Class? The Returns on Endorsement in Business School Admissions."

Castilla, Emilio J., and Ben A. Rissing. Administrative Science Quarterly. Forthcoming.

"Meritocracy."

Castilla, Emilio J. In The SAGE Encyclopedia of Political Behavior, edited by Fathali M. Moghaddam, 479-482. Thousand Oaks, CA: Sage Publications, 2017.

"Introduction to a Special Issue of Inequality in the Workplace: What Works?"

Tolbert, Pamela S., and Emilio J. Castilla. ILR Review Vol. 70, No. 1 (2017): 3-15.

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Jared R. Curhan

Jared R. Curhan

Featured Publications

"The Dark Side of Subjective Value in Sequential Negotiations: The Mediating Role of Pride and Anger."

Becker, William J., and Jared R. Curhan. Journal of Applied Psychology Vol. 103, No. 1 (2018): 74-87.

"The Polarizing Effect of Arousal on Negotiation."

Brown, Ashley D,. and Jared R. Curhan. Psychological Science Vol. 24, No. 10 (2013): 1928-1935.

"Predicting Video-Conferencing Conversation Outcomes Based on Modeling Facial Expression Synchronization."

Li, Rui, Jared Curhan, and Mohammed E. Hoque. In 2015 11th IEEE International Conference and Workshops on Automatic Face and Gesture Recognition, Ljubljana, Slovenia: May 2015.

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Roberto Fernandez

Roberto Fernandez

William F. Pounds Professor in Management

Featured Publications

"How do Labor Market Networks Work?"

Rubineau, Brian and Roberto M. Fernandez. In Emerging Trends in the Social and Behavioral Sciences, Hoboken, NJ: John Wiley and Sons, Forthcoming.

"Once in the Door: Gender, Tryouts, and the Initial Salaries of Managers."

Sterling, Adina, and Roberto Fernandez. Management Science. Forthcoming.

"Worker Morale and Effort: Is the Relationship Causal?"

Hassink, Wolter H.J., and Roberto Fernandez. The Manchester School. Forthcoming.

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Robert Gibbons

Robert Gibbons

Sloan Distinguished Professor of Management

Featured Publications

"Four Formal(izable) Theories of the Firm."

Gibbons, Robert S. Journal of Economic Behavior and Organization Vol. 58, No. 2 (2005): 200-245.

"Informal Authority in Organizations."

Baker, Geoge, Robert S. Gibbons, and Kevin J. Murphy. Journal of Law, Economics, and Organization Vol. 15, No. 1 (1999): 56-73.

"Relational Contracts and Organizational Capabilities."

Gibbons, Robert, and Rebecca Henderson. Organization Science Vol. 23, No. 5 (2012): 1350-1364.

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Kate Kellogg

Kate Kellogg

David J. McGrath jr (1959) Professor of Management and Innovation

Featured Publications

"Subordinate Activation Tactics for Informal Influence in Professional Organizations."

Kellogg, Katherine C. Presentation, University of Michigan, Ann Arbor, Michigan. April 2016.

"Brokerage Professions and Implementing Reform in an Age of Experts."

Kellogg, Katherine C. American Sociological Review Vol. 79, No. 5 (2014): 912-941.

"Beyond Occupational Differences: The Importance of Cross-cutting Demographics and Dyadic Toolkits for Collaboration in a U.S. Hospital."

DiBenigno, Julia and Katherine C. Kellogg. Administrative Science Quarterly Vol. 59, No. 3 (2014): 375-408.

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Erin Kelly

Erin Kelly

Sloan Distinguished Professor of Work and Organization Studies

Featured Publications

"Effects of a Flexibility/Support Intervention on Work Performance: Evidence From the Work, Family, and Health Network."

Bray, Jeremy W., Jesse M. Hinde, David J. Kaiser, Michael J. Mills, Georgia T. Karuntzos, Katie R. Genadek, Erin L. Kelly, Ellen E. Kossek, and David A. Hurtado. American Journal of Health Promotion. Forthcoming.

"Partners’ Overwork and Individuals’ Wellbeing and Experienced Relationship Quality."

​Shafer, Emily Fitzgibbons, Erin L. Kelly, Orfeu Buxton, and Lisa F. Berkman. Community, Work & Family. Forthcoming.

"Can a Flexibility/Support Initiative Reduce Turnover Intentions and Exits? Results from the Work, Family, and Health Network."

Moen, Phyllis, Erin Kelly, J. Michael Oakes, Shi-Rong Lee, Jeremy Bray, David Almeida, Leslie Hammer, David Hurtado, and Orfeu Buxton. Social Problems Vol. 64, No. 1 (2017): 53-85.

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Thomas Kochan

Thomas Kochan

George Maverick Bunker Professor of Management

Featured Publications

Introduction to Labor Relations.

Kochan, Thomas. Ithaca, NY: Cornell University Press, Forthcoming.

"What Trump should do now that Andy Puzder withdrew his nomination for Secretary of Labor."

Kochan, Thomas. MIT Sloan Experts. MIT Sloan School of Management, February 2017.

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Jackson G. Lu

Jackson G. Lu

Featured Publications

"'Switching On' Creativity: The Power of Task Switching."

Lu, Jackson G., Modupe Akinola, and Malia F. Mason. Rotman Management, Forthcoming.

"Creativity and Humor Across Cultures: Where Aha Meets Haha."

Lu, Jackson G., Ashley E. Martin, Anastasia Usova, and Adam D. Galinsky. In Creativity and Humor, edited by James C. Kaufman, John Baer, Sarah R. Luria, San Diego, CA: Academic Press, 2018.

"Polluted Morality: Air Pollution Predicts Criminal Activity and Unethical Behavior."

Lu, Jackson G., Julia J. Lee, Francesca Gino, and Adam D. Galinsky. Psychological Science Vol. 29, No. 3 (2018): 340-355.

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Thomas W. Malone

Thomas W. Malone

Patrick J. McGovern (1959) Professor of Management

Featured Publications

Superminds: The Surprising Power of People and Computers Thinking Together.

Malone, Thomas W. New York, NY: Little, Brown and Company, 2018.

"Evidence for a Collective Intelligence Factor in the Performance of Human Groups."

Williams Woolley, Anita, Christopher F. Chabris, Alex Pentland, Nada Hashmi and Thomas W. Malone. Science Vol. 330, No. 6004 (2010): 686-688.

"Putting the Pieces back Together Again: Contest Webs for Large-Scale Problem Solving."

Thomas W. Malone, Jeffrey V. Nickerson, Robert J. Laubacher, Laur Hesse Fisher, Patrick de Boer, Yue Han, and W. Ben Towne. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, edited by Charlotte P. Lee, Portland, OR: February 2017.

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Wanda Orlikowski

Wanda Orlikowski

Alfred P. Sloan Professor of Management

Featured Publications

"​Creating Value in Online Communities: The Sociomaterial Configuring of Strategy, Platform, and Stakeholder Engagement."

Barrett, Michael, Eivor Oborn, and Wanda Orlikowski. Information Systems Research Vol. 27, No. 4 (2016): 704-723.

"The Algorithm and the Crowd: Considering the Materiality of Service Innovation."

Orlikowski, Wanda J. and Susan V. Scott. MIS Quarterly Vol. 39, No. 1 (2015): 201-216.

"What Difference does a Robot Make? The Material Enactment of Distributed Coordination."

Beane, Matt and Wanda J. Orlikowski. Organization Science Vol. 26, No. 6 (2015): 1553-1573.

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Paul Osterman

Paul Osterman

Nanyang Technological University Professor

Featured Publications

"In Search of the High Road: Meaning and Evidence."

Osterman, Paul. ILR Review Vol. 71, No. 1 (2018): 3-34.

Who Will Care For Us? Long-Term Care and the Long-Term Workforce.

Osterman, Paul. New York, NY: Russell Sage Foundation, 2017.

"Skill Demands and Mismatch in U.S. Manufacturing."

Weaver, Andrew, and Paul Osterman. Industrial and Labor Relations Review Vol. 70, No. 2 (2017): 275-307.

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Ray Reagans

Ray Reagans

Alfred P. Sloan Professor of Management

Featured Publications

"Knowledge Utilization, Coordination, and Team Performance."

Reagans, Ray, Ella Miron-Spektor, and Linda Argote. Organization Science Vol. 27, No. 5 (2016): 1108-1124.

"Beyond One-Size-Fits-All: Tailoring Diversity Approaches to the Representation of Social Groups."

Apfelbaum, Evan Paul, Nicole M. Stephens, and Ray E. Reagans. Journal of Personality and Social Psychology Vol. 111, No. 4 (2016): 547-566.

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Nelson P. Repenning

Nelson P. Repenning

School of Management Distinguished Professor of System Dynamics and Organization Studies

Featured Publications

"Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disasters."

Rahmandad, Hazhir, Nelson Repenning, and Rebecca Henderson. Management Science Vol. 64, No. 3 (2018): 1328-1347. Online Appendix. Download Paper.

"Pull for Knowledge Work."

Dodge, Sheila, Timothy De Smet, James Meldrim, Niall Lennon, Danielle Perrin, Steve Ferriera, Zachary Leber, Dennis Friedrich, Stacey Gabriel, Eric S. Lander, Don Kieffer, and Nelson Repenning, MIT Sloan Working Paper 5380-18. Cambridge, MA: MIT Sloan School of Management, April 2018.

"Agile for Everyone Else: Using Triggers and Checks to Create Agility Outside of Software Development."

Repenning, James, Don Keifer, and Nelson Repenning, MIT Sloan Working Paper 5198-17. Cambridge, MA: MIT Sloan School of Management, June 2017.

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John D. Sterman

John D. Sterman

Jay W. Forrester Professor of Management

Featured Publications

"A Model Simulator: The Lives of Jay W. Forrester."

Lane, David C., and John D. Sterman. Journal of Simulation. Forthcoming.

"Jay Wright Forrester."

Lane, David, and John D. Sterman. In National Academy of Engineering Memorial Tributes, Washington, DC: National Academies Press, Forthcoming.

"Special Issue: System Dynamics at Sixty."

Sterman, John D., and Nelson Repenning (Eds.). System Dynamics Review, Forthcoming.

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Catherine J. Turco

Catherine J. Turco

Fred Kayne (1960) Career Development Professor of Entrepreneurship

Featured Publications

The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media.

Turco, Catherine. New York, NY: Columbia University Press, 2016.

"Verstehen for Sociology: Comment on Watts."

Turco, Catherine, and Ezra Zuckerman Sivan. American Journal of Sociology Vol. 122, No. 4 (2017): 1272-1291.

"Difficult Decoupling: Employee Resistance to the Commercialization of Personal Life."

Turco, Catherine. American Journal of Sociology Vol. 118, No. 2 (2012): 380-412.

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John Van Maanen

John Van Maanen

Erwin H. Schell Professor of Management

Featured Publications

"Making Culture Visible: Reflections on Corporate Ethnography."

Fayard, Anne-Laure, and John Van Maanen. Journal of Organizational Ethnography Vol. 4, No. 1 (2015): 4-27.

"Career Anchors and Job/Role Planning: Tools for Career and Talent Management."

Schein, Edgar H., and John Van Maanen. Organizational Dynamics Vol. 45, No. 3 (2016): 165-173.

"The Making of a Classic Ethnography: Notes on Alice Goffman's On the Run."

Bartunek, Jean M., and John Van Maanen, and Mark de Rond. Academy of Management Review Vol. 42, No. 2 (2016): 396-406.

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Nathan Eric Wilmers

Nathan Eric Wilmers

Featured Publications

"Wage Stagnation and Buyer Power: How Buyer-Supplier Relations Affect U.S. Workers’ Wages, 1978-2014."

Wilmers, Nathan. American Sociological Review Vol. 83, No. 2 (2018): 213-242.

"Sociological Perspectives on Economic Inequality."

Wilmers, Nathan. In Cambridge Handbook of Sociology, edited by Kathleen Odell Korgen, 245-246. Cambridge, UK: Cambridge University Press, 2017.

"Does Consumer Demand Reproduce Inequality? High-income Consumers, Vertical Differentiation and the Wage Structure."

Wilmers, Nathan. American Journal of Sociology Vol. 123, No. 1 (2017): 178-231.

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JoAnne Yates

JoAnne Yates

Sloan Distinguished Professor of Management

Featured Publications

Control Through Communication: The Rise of System in American Management.

Yates, JoAnne. Baltimore, MD: Johns Hopkins University Press, 1989.

"The Autonomy Paradox: The Implications of Wireless Email Devices for Knowledge Professionals."

Mazmanian, Melissa, Wanda J. Orlikowski, and JoAnne Yates. Organization Science Vol. 24, No. 5 (2013): 1337-1357.

Engineering Rules: Global Standard Setting Since 1880.

Yates, JoAnne and Craig N. Murphy. Baltimore, MD: John Hopkins University Press, Forthcoming.

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Ezra W. Zuckerman Sivan

Ezra W. Zuckerman Sivan

Alvin J. Siteman (1948) Professor of Entrepreneurship and Strategy

Featured Publications

"It's the Conventional Thought That Counts."

Correll, Shelley J., Cecilia L. Ridgeway, Ezra Zuckerman Sivan, Sharon Jank, Sara Jordan-Bloch, and Sandra Nakagawa. American Sociological Review Vol. 82, No. 2 (2017): 297-327.

"The Problems and Promise of Hierarchy: Voice Rights and the Firm."

Freeland, Robert F. and Ezra W. Zuckerman Sivan. Sociological Science (2018).

"A Sociological Approach to Market Efficiency."

Sivan, Ezra Zuckerman. Presentation, American Sociology Association, United States of America. 2013.

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Thomas J. Allen

Thomas J. Allen

Howard W. Johnson Professor of Management, Emeritus

Featured Publications

Information Technology and the Corporation of the 1990s: Research Studies.

Allen, Thomas and Scott Morton, Michael. 1995.

Managing the Flow of Technology.

Allen, Thomas. 1984.

"Optimal Height for a Research Laboratory."

Fusfeld, A.R., Allen, T.J., Working Paper. 1974.

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Lotte Bailyn

Lotte Bailyn

T Wilson (1953) Professor of Management, Emerita

Featured Publications

"Effects of Cross-Cultural Experience on National Image: A Study of Scandinavian Students in America."

Kelman, Herbert C. and Lotte Bailyn. Journal of Conflict Resolution Vol. 6, No. 4: 319-334.

"Moving the Management Field Forward."

Walsh, Isabelle, Judth Holton, Lotte Bailyn and Barney G. Glaser. Organizational Research Methods Vol. 18, No. 4 (2015): 620-628.

"What Grounded Theory Is: A Critically Reflective Conversation Among Scholars."

Walsh, Isabelle, Judith A. Holton, Lotte Bailyn, Walter Fernandez, Natalia Levina and Barney Glaser. Organizational Research Methods Vol. 18, No. 4 (2015): 581-599.

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Robert B. McKersie

Robert B. McKersie

Professor Emeritus of Management

Featured Publications

Healing Together: The Kaiser Permanente Labor Management Partnership.

Kochan, Thomas A., Adrienne Eaton, Robert McKersie and Paul Adler. Ithaca, NY: Cornell University Press, 2009.

"Bargaining Theory Meets Interest Based Negotiations: A Case Study."

McKersie, Robert, Theresa Sharpe, Thomas A. Kochan, Adrienne Eaton, George Strauss and Marty Morgenstern. Industrial Relations Vol. 47, No. 1 (2008): 66-96.

"Out of the Ashes: Building an Effective Labor Relations System in Airlines."

Kochan, Thomas A., Andrew Von Nordenflycht, Robert McKersie and Jody Hoffer Gittell. Perspectives on Work (2004).

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Edgar H. Schein

Edgar H. Schein

Society of Sloan Fellows Professor of Management Emeritus

Featured Publications

"Career Anchors and Career Paths: A panel Study of Management School Graduates."

Schein, Edgar, Working Paper.

"Career Anchors and Job/Role Planning: Tools for Career and Talent Management."

Schein, Edgar H., and John Van Maanen. Organizational Dynamics Vol. 45, No. 3 (2016): 165-173.

Humble Consulting: How to Provide Real Help Faster.

Schein, Edgar H. Oakland, CA: Berrett-Koehler Publishers, 2016.

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Mary Rowe

Mary Rowe

Featured Publications

"Fostering Constructive Action by Peers and Bystanders in Organizations and Communities."

Rowe, Mary. Negotiation Journal Vol. 34, No. 2 (2018): 137-163.

"Organizational Ombuds Accomplishments Reported in 2016 (With a Focus on Helping to Manage Risk)."

Rowe, Mary, MIT Sloan Working Paper 5387-18. Cambridge, MA: MIT Sloan School of Management, April 2018.

"Ideas to Consider if You Have Been Harassed."

Rowe, Mary, MIT Sloan Working Paper 5388-18. Cambridge, MA: MIT Sloan School of Management, January 2018.

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Barbara Dyer

Barbara Dyer

Featured Publications

"Did You Feel the Ground Shake on July 22?"

Dyer, Barbara. Did You Feel the Ground Shake on July 22?. July 2014.

"SOURCE: Helping Social Entrepreneurs Help Low Income Families."

Dyer, Barbara and Devin Thorpe. Forbes, May 2014.

"Philanthropic Innovations for Workforce Impact: The National Fund for Workforce Solutions, 2003-2013."

Dyer, Barbara, Robert P. Giloth, Richard Kazis, and Marlene Seltzer. In Connecting People to Work: Workforce Intermediaries and Sector Strategies, 87-112. New York, NY: The Aspen Institute, 2014.

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Hal Gregersen

Hal Gregersen

Featured Publications

Question Everything: Unlocking Better Answers by Asking Better Questions.

Gregersen, Hal. New York, NY: Harper Collins, Forthcoming.

"Bursting the CEO’s Bubble."

Gregersen, Hal. Harvard Business Review, March 2017.

"Asking the Right Questions."

Gregersen, Hal. In Charles Schwab White Paper: Examining the Power of Questions, Boston, MA: 2017.

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Jason Jay

Jason Jay

Featured Publications

"Navigating the Paradoxes of Sustainability."

Jay, Jason, Sara Soderstrom, and Gabriel Grant. In Oxford Handbook of Organizational Paradox, 353-372. Oxford, UK: Oxford University Press, 2017.

"Strategic Responses to Hybrid Social Ventures."

Lee, Matthew, and Jason Jesurum Jay. California Management Review Vol. 57, No. 3 (2015): 126-148.

"Navigating Paradox as a Mechanism of Change and Innovation in Hybrid Organizations."

Jay, Jason Jesurum. Academy of Management Journal Vol. 56, No. 1 (2013): 137-159.

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Otto Scharmer

Otto Scharmer

Featured Publications

"As Systems Collapse, Citizens Rise."

Scharmer, Otto. The Blog. The Huffington Post, September 2015.

"The Fish Rots from the Head Down."

Scharmer, Otto. The Blog. The Huffington Post, September 2015.

"A Second Enlightenment in the Making? Seven Stories From the Front Lines."

Scharmer, Otto. The Blog. The Huffington Post, July 2015.

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Peter M. Senge

Peter M. Senge

Featured Publications

"30 Years of Building Learning Communities: A Dialogue with Peter Senge, Otto Scharmer, and Darcy Winslow - Part I."

Senge, Peter, Otto Scharmer and Darcy Winslow. Reflections: The SoL Journal on Knowledge, Learning, and Change Vol. 12, No. 4 (2013): 40-52.

"30 Years of Building Learning Communities: A Dialogue with Peter Senge, Otto Scharmer, and Darcy Winslow - Part II."

Senge, Peter, Otto Scharmer and Darcy Winslow. Reflections: The SoL Journal on Knowledge, Learning, and Change Vol. 13, No. 1 (2013): 1-9.

"Relational Space: The Heart of Sustainability Collaborations."

Bradbury-Huang, Hillary, Benyamin Lichtenstein, John S. Carroll and Peter M. Senge. In Research in Organizational Change and Development, 109-148. Bingley, UK: Emerald Group Publishing Limited, 2010.

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Susan Silbey

Susan Silbey

Leon and Anne Goldberg Professor of Humanities

Featured Publications

"Governing Inside the Organiztion: Interpreting Regulation and Compliance - Forthcoming."

Gray, Garry and Susan S. Silbey. American Journal of Sociology. Forthcoming.

"The Availability of Law Redux: The Correlation of Rights and Duties."

Silbey, Susan S. Law & Society Review Vol. 48, No. 2 (2014): 297-310.

"The Courts in American Public Culture."

Silbey, Susan S. Daedalus, the Journal of the American Academy of Arts & Sciences Vol. 143, No. 3 (2014): 140-156.

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Zeynep Ton

Zeynep Ton

Featured Publications

"The Effect of Product Variety and Inventory Levels on Sales: A Longitudinal Study."

Ton, Zeynep and Ananth Raman. Production and Operations Management Journal Vol. 19, No. 5 (2010): 546-560.

"Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance."

Zeynep, Ton and Robert S. Huckman. Organization Science Vol. 19, No. 1 (2008): 56-68.

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