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IWER
Human Resources
Spring 2023 IWER Newsletter Available Online
Read the Spring 2023 newsletter of the MIT Institute for Work and Employment Research
May 22, 2023
IWER
Human Resources
Explore Online Resources on Conflict Management Systems, Workplace Mistreatment, the Organizational Ombuds Profession, and More
By
MIT Sloan Adjunct Professor Mary P. Rowe, a pioneer in the organizational ombuds profession, has made many of the articles she has written over her career freely available on her personal webpages at MIT Sloan.
Feb 2, 2023
IWER
Analyzing the Dynamics of Legacy Preferences in College Admissions
Why do many U.S. colleges give preference to applicants who are relatives of alumni? A new paper coauthored by MIT Sloan Professor Emilio J. Castilla sheds light on this question.
IWER
Career
How The Family and Medical Leave Act Helped Women’s Careers
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Do policies that it easier for employees to juggle work and family needs increase the ability of women to advance in organizations? New research from Eunmi Mun, Shawna Vican, and MIT Sloan Professor Erin L. Kelly suggests that was indeed the case with the Family and Medical Leave Act (FMLA) in the U...
Oct 17, 2024
Teaching Resources Library
Operations Management
Quest Diagnostics (A): Improving Performance at the Call Centers
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In July 2015, MaryAnn Camacho joined Quest Diagnostics’s National Customer Service (NCS) organization as its Executive Director. Quest was the leading provider of diagnostic services and solutions in the United States. Camacho was hired to turn around an organization that had gone through a complex ...
May 1, 2017
IWER
Economics
How Norwegian Businesses Respond to Increases in Unionization
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What happens to company profits, wages, and consumer prices when union membership becomes more affordable for employees? That’s a question posed in an interesting working paper by Samuel Dodini, MIT Sloan Professor Anna Stansbury, and Alexander Willén.
Aug 19, 2024
Faculty
Thomas W. Malone
Patrick J. McGovern (1959) Professor of Management, Professor, Information Technology
Teaching Resources Library
Operations Management
Mud Bay's Good Jobs Journey
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This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...
Feb 2, 2019