A 5-part toolkit for fostering worker well-being
The toolkit includes steps and resources for enhancing employees’ job control, taming job demands, and improving workplace social relationships.
Faculty
Erin L. Kelly is the Sloan Distinguished Professor of Work and Organization Studies at the MIT Sloan School of Management and Co-Director of the MIT Institute for Work and Employment Research.
Kelly’s research has been published in many top sociology, management, and interdisciplinary journals and twice recognized with the Rosabeth Moss Kanter Award. Her book with Phyllis Moen, Overload: How Good Jobs Went Bad and What We Can Do About It, was published by Princeton University Press in March 2020. Overload received the 2021 Max Weber Award from the American Sociological Association's Organizations, Occupations, and Work section, and an honorable mention for the 2021 Viviana Zelizer Award for best book in economic sociology. Overload was also named as one of Business Insider's 10 Books to Read to Learn about the Future of Work.
Kelly investigates the implications of workplace policies and management practices for firms, workers, and families with a joint focus on equity, wellbeing, and organizational performance. Previous research has examined scheduling and work-family supports, family leaves, harassment policies, and diversity initiatives in a variety of organizations and industries. Kelly’s early research contributed to our understanding of which diversity policies and programs seem to change organizations and which are primarily “window dressing.”
As part of the Work, Family, and Health Network, Kelly evaluated innovative approaches to work redesign with group-randomized trials in professional/technical and health care workforces. A current collaborative project investigates how work conditions in e-commerce warehouses impact workers’ experiences, well-being, productivity, and turnover. Kelly is also interested in workers’ voice on the job, and strategies for engaging workers and learning together in different work contexts. Ongoing projects explore different facets of wellbeing and engagement in low- and moderate-wage jobs, including warehouse work, with the goal of identifying promising practices and designing evaluation projects that advance both scholarly and organizational goals.
Kelly is a sociologist and received her PhD from Princeton University and her BA from Rice University. She previously taught at the University of Minnesota.
Yang, Duan, Erin L. Kelly, Laura D. Kubzansky, and Lisa Berkman. ILR Review Vol. 76, No. 3 (2023): 504–531.
Kellogg, Katherine C., Erin L. Kelly, and Constance N. Hadley. Fast Company, March 5, 2023.
Erin L. Kelly, Hazhir Rahmandad, Nathan Wilmers, and Aishwarya Yadama. Washington, DC: June 2022.
Kelly, Erin. Staffing.com, January 20, 2022.
Kelly, Erin. Fast Company, January 13, 2022.
Fox, Kimberly E., Sydney T. Johnson, Lisa F. Berkman, Marjaana Sianoja, Yenee Soh, Laura D. Kubzansky and Erin L. Kelly. Work and Stress Vol. 36, No. 1 (2022): 30-59.
Is working from home good for employees? New research finds that the answer depends on the circumstances—and in particular, whether at-home work is replacing time in the office or adding to it.
The toolkit includes steps and resources for enhancing employees’ job control, taming job demands, and improving workplace social relationships.
"Managers face special challenges leading teams whose members mix time in the office with remote work."
"When remote work is 'replacement' work during regular hours, it results in higher levels of psychological well-being."
Names can reduce the historical stigma of "flex work" arrangements, typically associated with mothers and often viewed as a career-limiting move.
"A good part of the supply chain problems, you can't do anything about. But you can affect demand."