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In this "Ask the Board" column, Paul Cheek shares advice on how entrepreneurs can find their first customers.

"Low pay hurts workers a lot more than we may think."

Zeynep Ton explores how companies can manage their operations in a way that satisfies customers, employees, and investors simultaneously.

"The less you invest in in-store experience, the more the customers are turned off. So you are sort of pushing them away, to online."

"Every company should have their own questions that enable them to see the impact of their decisions on their employees and on the customers."

Boeing must show it can deliver safe airplanes on time and "a long strike will make it more difficult to maintain customer support."

Peter Weill discusses his groundbreaking research on real-time business and lessons for executives seeking to transform their organizations.

"The key lesson for workers and unions is to draw on customers and citizens as allies and sources of power."

"Fine-tuned models deliver a powerful, customized AI experience that dramatically elevates organizational performance."

"The effect of climate change is an enormous stress to many supply chains of companies and not just companies that are making physical products."