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Managers need to work out how "to incentivise, to compensate, to excite people that the nugget of an idea that lives inside you"

"If you take bad outcomes for granted, it can make you feel really locked in at a time when workplaces are becoming more diverse."

"While GenAI promises to revolutionize everything from customer service to product development, its optimal role remains a work in progress."

People mistakenly think they're strategic simply because they have a business goal, work toward a specific objective, or report to the CEO.

A.I. companies have made some "impressive achievements," but many calculations are based on "projections into the future that are exaggerated."

"Accumulating Bitcoin might seem like an obvious strategy, a more ambitious plan calls for overhauling the nation's financial architecture."

"Low-wage service workers have a bigger voice gap than others."

"It's highly likely that if your organization hasn't experienced a cyber incident, it will at some point in the future."

"The IRA, as I see it, lays the groundwork for future climate policy, including a carbon price at some point."

Coworkers who interacted more had faster calls, less stress and the same approval ratings as their colleagues who stayed glued to their phones.