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"Dollarizing with a shortage of dollars stinks. The country must primarily address its chronic fiscal problem.

"When there's not a competitive threat, they're not making that investment. And quality is lower."

An AI assistant rolled out this year lifted the productivity of customer-support agents by 35%.

"We do see people leaving low wage jobs. They are starting businesses, and the businesses are doing great because there's money around."

"In ZIP codes where poor people encounter a higher share of rich people daily, there’s a higher degree of cross-class friendships."

"We need to consider the speed of the computer versus the route."

"Units with high turnover have worse customer satisfaction, worse execution and costs are much bigger."

One in four married couples aren't taking full advantage of the 401(k) matching contributions their employers offer.

Are boomers or doomers more likely to be right in their AI predictions?

"We are making progress with the amount of coverage that women's sports are receiving but 15% is still so low in the bigger scheme of things."