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"I wanted to be able to create a guide and show all the different ways that businesses are experimenting with DEI and be clear about the why."

"Consumers are holding corporations to a higher level of accountability as a result of the desire to innovate toward a more equitable culture."

"Here in Massachusetts, we have three champions who are leading the way, not just for themselves, but also for greater equity for all."

Some people and firms are now fatigued following George Floyd's death, the "guilt" brought by America's racial dialogue and the surge in DEI ...

"Rather than viewing development as a zero-sum game, the conversation needs to shift to collaboration. This is the essence of effective DEI."

"Participatory budgeting is defined as a democratic process that gives the community a voice in how part of the public budget is allocated."

"I decided to write this book to help companies and people who believe in DEI. ... We don't actually have a lot of step-by-step guides.

"Discovery groups should not be mistaken for gripe sessions. ... the people closest to the problems are also closest to the solutions."

"Part of the reason why most DEI efforts fail is because they are inauthentic. Authentic allyship is what works."

Malia Lazu discussed her new book "From Intention to Impact," current setbacks in DEI efforts, and seven steps to successfully implement DEI."