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MIT Sloan's Simon Johnson, Kate Kellogg, and Retsef Levi write: "Residents of nursing facilities in Massachusetts are in grave danger."

"...prioritizing COVID-19 treatment and management in nursing homes has become a critical moral imperative."

"...we urge government leaders to continue to make the necessary investments...to fund wage increases for our deserving staff..."

"The promise of these technologies is that they're going to automate a lot of practices and processes, but they don't do that perfectly."

While...workplace hierarchies can impede learning efforts, there are strategies to bolster the success of training initiatives.

" ... helping employees to accept new technologies is just as important as making sure the systems work in the first place."

"For top managers, state-of-the art AI tools are a no-brainer. But in the wild, it's often just the opposite for frontline employees."

"If you want to get value out of new digital technology, you need to allow local teams to adapt the technology to their setting."

"There’s been very little research done on the benefits of AI technologies for frontline providers."

"Documentation is just a crushing burden. We believe that these AI technologies have tremendous potential to change clinicians' quality of life."