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The strategy may help profits, but could create the perception that "free" customer service is low-quality and amplify inequality.

Neil Thompson joins Yahoo Finance Live to discuss the challenges that the CHIPS Act may face, U.S.-China relations, and advanced computing.

"I would argue that the US is stepping up its investments in science and technology and that the edge of China is likely to go down."

"Good friction is a touch point along the journey to a goal that gives humans the agency and autonomy to improve choice."

"When remote work is 'replacement' work during regular hours, it results in higher levels of psychological well-being."

"We show that the rise of TDFs has changed the flow of investor funds across funds and started affecting the prices and returns of stocks."

"MIT Sloan is engaging faculty from across MIT in this unique collaboration to develop Bain and Company's ESG capabilities broadly."

"You have to understand what they care about and what they invest in and how they trade that off against how much return they're expecting."

"We don't see massive misuse as some people allege. This isn't a rigged game where CEOs are lining their pockets."