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Press

Amazon boosting Indian fashion business

“By placing their products on Amazon’s site, they are helping to legitimize Amazon as a shopping channel in this upscale market."

Mar 23, 2015
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Press

Today’s teens more savvy when shopping

“They lived through this with lower income. They had to be more value-oriented. It’s played a role in their temperament and attitude.”

Aug 29, 2015
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Press

Clear lessons offered in delivery debacle

“In logistics, fixing problems is much more expensive than when things were done right the first time.”

Jan 5, 2016
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Press

Will Whole Foods in Arlington, elsewhere sacrifice brand for customer convenience?

“If they keep attacking the prices and attracting consumers, do they have enough supply of the really high quality that people expect?”

Sep 5, 2017
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Press

Customer experience, not discounts, is the answer to the brick-and-mortar problem: A conversation with Sharmila Chatterjee

Instead of investing where they need to most, many retailers have fallen into the price discount trap...

Nov 8, 2018
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Press

Taiwan’s Gogoro’s headwinds may rise even with new scooter platform

“Gogoro will see that in the long term competitors like Lyft and Lime will have longer lasting batteries and better technology."

Jul 5, 2019
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Press

Lyft building services for the blind, boosting “woke” image

Positioning itself as the inclusive, socially-minded ride-sharing company is a smart move.

Jul 9, 2019
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Press

Wharton, MIT Professors See Upside At Nordstrom, Kohl’s, And Target

"Bricks and mortar retailers thought e-commerce would be a small component and adoption would be slower."

Sep 26, 2019
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Press

At a tough time for department stores, new Nordstrom goes big

Department stores have been struggling...there is still a place for them if they can give customers what they’re looking for.

Oct 23, 2019
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Press

What 5 coronavirus models say the next month will look like

“We are reasonably certain until approximately June 15 there will be significant measures...After that, God knows.”

Apr 22, 2020
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