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Clear lessons offered in delivery debacle
“In logistics, fixing problems is much more expensive than when things were done right the first time.”
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Will Whole Foods in Arlington, elsewhere sacrifice brand for customer convenience?
“If they keep attacking the prices and attracting consumers, do they have enough supply of the really high quality that people expect?”
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Customer experience, not discounts, is the answer to the brick-and-mortar problem: A conversation with Sharmila Chatterjee
Instead of investing where they need to most, many retailers have fallen into the price discount trap...
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Taiwan’s Gogoro’s headwinds may rise even with new scooter platform
“Gogoro will see that in the long term competitors like Lyft and Lime will have longer lasting batteries and better technology."
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Lyft building services for the blind, boosting “woke” image
Positioning itself as the inclusive, socially-minded ride-sharing company is a smart move.
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Wharton, MIT Professors See Upside At Nordstrom, Kohl’s, And Target
"Bricks and mortar retailers thought e-commerce would be a small component and adoption would be slower."
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At a tough time for department stores, new Nordstrom goes big
Department stores have been struggling...there is still a place for them if they can give customers what they’re looking for.
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What 5 coronavirus models say the next month will look like
“We are reasonably certain until approximately June 15 there will be significant measures...After that, God knows.”
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Infrastructure investments have never been so good
“...we should invest … [in] projects that will have a long-run payoff that will enable the industries and jobs of the future."
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What would shopping look like if Amazon suddenly shut down its warehouses?
Prof. Chatterjee says Amazon’s brick-and-mortar competitors would need months of lead time to build the kind of distribution muscle Amazon has.