Search
Publications and Working Papers
The faculty of the MIT System Dynamics group research how modeling and simulations can be applied to business, economics, decision decision-making, organizational sciences, policy-making.
PhD Students
PhD students in the MIT System Dynamics Group benefit from the teaching, research, and mentorship of MIT Sloan’s world-renowned faculty.
Courses and Programs
The MIT Sloan System Dynamics Group offers a wide array of engaging courses and hands-on learning experiences for undergraduate and graduate students.
About Us
System Dynamics was born at MIT Sloan in the 1950s and developed by Prof. Emeritus Jay W. Forrester.
About Us
MIT Sloan’s Global Economics and Management Group is an explicitly interdisciplinary group that includes faculty with backgrounds in economics, political science, sociology, finance, strategy...
Faculty & Research Centers
Members of the System Dynamics Group proudly carry on the legacy of its founder, Jay Forrester.
Mud Bay's Good Jobs Journey
By
This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...
Quest Diagnostics (A): Improving Performance at the Call Centers
By
In July 2015, MaryAnn Camacho joined Quest Diagnostics’s National Customer Service (NCS) organization as its Executive Director. Quest was the leading provider of diagnostic services and solutions in the United States. Camacho was hired to turn around an organization that had gone through a complex ...
PayPal and the Financial Wellness Initiative
By
In 2015, when Dan Schulman became CEO of PayPal, a digital payments company, many people thought of it as the button they clicked when paying for online purchases. In 2015, PayPal embarked on a new mission: using technology to democratize financial services. In Schulman’s words, it would “turn the ...