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Information such as text, pictures, videos, or social media, that does not follow a conventional data model.

An organizational norm that forces employees to go above and beyond for customers, because the company lacks sufficient processes and systems for support.

A quality that enables users of artificial intelligence programs to understand and trust how models operate and make decisions.

A set of complementary organizational practices that improves worker and company outcomes by motivating, training, and empowering employees.

Employment that involves less physical exertion, greater use of social and communication skills, and milder environmental conditions compared to other jobs.

The conscious or unconscious reluctance of human decision-makers to accept algorithmic recommendations.