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Since 1917, American jobs have been classified by their skill level. “Unskilled work” was said to, “require no special training, judgment, or manual dexterity, but supply mainly muscular strength for the performance of coarse, heavy work dexterity.” It was the largest category of work and included m...

In 2017, U.S.- based Liberty Media, owner of the Atlanta Braves baseball team and streaming music provider SiriusXM among other properties, purchased Formula 1, the commercial organization behind the motorsport of F1 from a private equity firm. The well-seasoned management team that took over, inher...

This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...

Set in April 2020, the case chronicles the evolution of Netflix from renting DVDs by mail to the world's leading streaming video on demand (SVOD) provider. It explores Netflix’s distinctive strategy and culture, which promoted independent decision-making, agility, and innovation, and were central to...

In 2008, Hannah Jones, Nike’s new VP of Corporate Responsibility, wanted the company to be a leader in creating sustainable footwear, and subsequently developed a strategy for working with the product units to do so. Questions remained about whether Nike was on the right track and if the company was...

Biocon India Group has just formed a new subsidiary, Clinigene, to provide services in clinical trials. Concerns abound, however, as to whether this new subsidiary could prove to be a distraction or worse to this enzyme and pharmaceutical manufacturer.

Active Surfaces, an MIT start-up that developed low-cost, ultra-lightweight, flexible solar panels designed to be applied to practically any surface, serves as the setting for a simple bookkeeping exercise that has students utilize the balance sheet equation to record a series of business transactio...

In October 2000, with just a couple of weeks until the three-month-old car sharing startup closed on its first round of funding, Zipcar co-founder Robin Chase made an alarming discovery: the amount of revenue that Zipcars had generated for the month of September was half of what she estimated. After...

In July of 2020, the National Hockey League (NHL) and the NHL Players’ Association (NHLPA) were negotiating an agreement on a return-to-play plan for the 2019-20 season interrupted by the COVID-19 pandemic. At the same time, the two parties were negotiating an agreement to extend the league’s collec...

Throughout 2017 and into 2018, Tesla was burning through cash as the company sought to ramp up production of its Model 3 all-electric vehicle (EV). Investors were questioning whether Tesla would need to raise additional capital. While the company had been successful in the past at issuing both equit...