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Exposes students to concrete operational challenges in healthcare delivery. Illustrates both the application and the potential benefits of quantitative process analysis and process reengineering in this environment.

Explore sthe business case for “green” buildings including: What are the costs and benefits of energy efficient, sustainable buildings? What return on investment do they offer? Does building green come at the cost of significantly higher up-front design and construction costs? What are the organ...

Discusses where a firm making solar panels has competitive advantage by looking at its costs and customers’ willingness to pay. Investigates whether such an advantage can be maintained in the face of substantial market shifts. Illustrates the complexity of the energy industry, particularly PV solar ...

Illustrates the importance of leaders developing teams that have connections to groups, both inside and outside the organization and highlight the importance of a leader working to ensure a team’s efforts are aligned with an organization’s strategy.

Facilitates a discussion on making decisions under pressure, when the available information is insufficient. Allows understanding of team dynamics and facilitating a productive discussion under duress when there is no single decision maker. Encourages consideration about managing people over whom yo...