Why do many U.S. colleges give preference to applicants who are relatives of alumni? A new paper coauthored by MIT Sloan Professor Emilio J. Castilla sheds light on this question.
IWER hosts a weekly seminar on Tuesdays during the academic year. One of the longest-running seminar series at MIT, it features presentations by work and employment researchers from around the world.
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In 2015, when Dan Schulman became CEO of PayPal, a digital payments company, many people thought of it as the button they clicked when paying for online purchases. In 2015, PayPal embarked on a new mission: using technology to democratize financial services. In Schulman’s words, it would “turn the ...
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This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...
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In July 2015, MaryAnn Camacho joined Quest Diagnostics’s National Customer Service (NCS) organization as its Executive Director. Quest was the leading provider of diagnostic services and solutions in the United States. Camacho was hired to turn around an organization that had gone through a complex ...
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In July 2015, Managed by Q co-founder and CEO Dan Teran was trying to decide how best to grow the 15-month old on-demand office cleaning and maintenance company. As Teran saw it, Q, which differentiated itself from the competition by leveraging people and technology, could grow by acquiring customer...
Our faculty researchers have deep expertise in operations management, organizational behavior, system dynamics, accounting, marketing, and finance.
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MIT Sloan Professor Erin L. Kelly, who is Co-Director of the MIT Institute for Work and Employment Research (IWER), found in a recent multiyear study in e-commerce warehouses that establishing Health and Well-Being Committees that allow employees to give input on workplace issues significantly reduc...
MIT Sloan Professor Erin L. Kelly, who is Co-Director of the MIT Institute for Work and Employment Research (IWER), has coauthored dozens of scholarly articles related to well-being in the workplace, with a particular focus on examining the effects of flexible scheduling initiatives on various measu...
