The Beer Distribution Game, one of the oldest and most widely used management simulations, is now available online as an interactive multiplayer websim.

The Project Management Simulation is a realistic, interactive system dynamics “management flight simulator” in which participants play the role of project managers for a complex project.

Since 1917, American jobs have been classified by their skill level. “Unskilled work” was said to, “require no special training, judgment, or manual dexterity, but supply mainly muscular strength for the performance of coarse, heavy work dexterity.” It was the largest category of work and included m...

In 2015, when Dan Schulman became CEO of PayPal, a digital payments company, many people thought of it as the button they clicked when paying for online purchases. In 2015, PayPal embarked on a new mission: using technology to democratize financial services. In Schulman’s words, it would “turn the ...

This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...

Set in April 2020, the case chronicles the evolution of Netflix from renting DVDs by mail to the world's leading streaming video on demand (SVOD) provider. It explores Netflix’s distinctive strategy and culture, which promoted independent decision-making, agility, and innovation, and were central to...

In the early 2010s, ESPN was at the height of its powers. As the crown jewel of the then unassailable cable television bundle, ESPN was receiving upwards of $7 every month from more than 100 million subscribers whether they watched ESPN or not. This was in addition to the multitude of ESPN offspring...

Active Surfaces, an MIT start-up that developed low-cost, ultra-lightweight, flexible solar panels designed to be applied to practically any surface, serves as the setting for a simple bookkeeping exercise that has students utilize the balance sheet equation to record a series of business transactio...

The 2007-09 Great Recession took a huge bite out of the U.S. restaurant industry as consumers ate out less often. Even during the subsequent economic recovery, ongoing financial concerns continued to depress the appetite for eating out. The casual dining sector, situated in the middle ground between...

In July of 2020, the National Hockey League (NHL) and the NHL Players’ Association (NHLPA) were negotiating an agreement on a return-to-play plan for the 2019-20 season interrupted by the COVID-19 pandemic. At the same time, the two parties were negotiating an agreement to extend the league’s collec...