Using data to build better products and improve job satisfaction builds competitive advantage. Creating “data connectors” can help.
Employees should know how generative artificial intelligence works, how companies are using it, and how it compares to other advanced analytics tools.
A new study looks at what wording should be used to identify content created by artificial intelligence.
Industry is now leading, and influencing, basic AI research that has traditionally been the domain of academia, according to a new paper.
Practical advice for leaders on rooting out toxic culture and seeking gains from artificial intelligence and operations improvements.
Less-experienced contact center agents become more productive with assistance from generative artificial intelligence, a new study finds.
Knowing how to evaluate AI tools, manage data effectively, and share data strategically will help leaders see the results from their AI investments.
Firms need to be ready to make a significant investment in AI to see any gains, according to a new study.
Four ways established companies can partner with xTechs to accelerate digital transformation and outperform the competition.
As artificial intelligence takes off, all companies should be thinking about value creation, value capture, and value delivery.
