AI is a tool to get things done. To use it properly and generate value, organizations need the right capabilities — including a good understanding of data.

A Salesforce case study shows how organizations can make sure digital platforms meet the needs of customers, partners, and internal developers.

To train employees on digital skills, companies need precise insight into current workforce skills. Artificial intelligence can help.

One core operational improvement — moving from a “push” to a “pull” method of scheduling — can have large implications for organizations’ agility.

Generative artificial intelligence can help designers come up with new ideas, according to a new study.

Using data to build better products and improve job satisfaction builds competitive advantage. Creating “data connectors” can help.

A new study finds that artificial intelligence has been adopted unevenly in the U.S., with use clustered in large companies, industries such as manufacturing and health care, and certain cities.

Top tech leaders are spending less time collaborating with peers and more time meeting customers and developing innovations.

Employees should know how generative artificial intelligence works, how companies are using it, and how it compares to other advanced analytics tools.

As artificial intelligence takes off, all companies should be thinking about value creation, value capture, and value delivery.