Who trusts bots, and why
Behavioral science can help identify who is open to AI-enhanced insights, helping companies hone their customer experience strategy.
Behavioral science can help identify who is open to AI-enhanced insights, helping companies hone their customer experience strategy.
COVID-19 hasn’t slowed proptech in its quest to remake real estate through big data, artificial intelligence, platforms, and virtual reality.
Here’s what businesses need to know as AI agents move from centralized systems toward a decentralized network of trillions of personal and organizational agents.
Two AI practitioners explain how “Large X models” that turn text into actions may ultimately allow generative AI to water plants and peel potatoes.
Automation and AI can create good jobs, benefit workers, improve productivity, and grow the economy. Here’s how to roll them out right.
Experts from Salesforce, S&P Global, and Corning share six key strategies to unlock generative AI’s potential without falling for the hype.
The new Question Burst Catalyst tool from MIT Sloan’s Hal Gregersen helps leaders use LLMs as a creative thought partner to help surface ideas that truly matter.
Xbox CFO Tim Stuart explains what other industries can learn from the booming gaming industry.
Fighting misinformation, understanding powerful algorithms, and mitigating harms are top concerns for social media experts.
Researchers analyzed 110 million YouTube comments. Their recommendation: Use algorithms to hide toxic speech, then follow up with human review.