Digital Economy

A look at how platforms are changing heavy industry, finance, health care, and e-commerce.

Having built new norms during COVID-19, firms should now focus on operations, employee experience, customer experience, and organizational culture.

No more C-suite showdowns. Instead, here are four strategies to point your organization forward.

Businesses are poised to see big productivity gains from artificial intelligence. Make sure you’re prepared.

How to create an "automation center of excellence" and develop capabilities for success after the pandemic.

A new report offers solutions to the problems that hound social media, from the spread of misinformation to the lack of competition.

It’s not enough to excel at a steady state — firms also need the resilience to respond to irregular operations and conditions. Systems thinking can help.

Insights from experts about how today’s leaders can manage employee needs, organizational culture, technology, and innovation.

Digital transformations aren’t just about technology. Employees need to have the right skills, support, and emotional space to adjust during the transitions.

Digital transformation is an ongoing process. Here’s how your company can hone its funding, expertise, and technological capabilities.