IWER

Artificial Intelligence

Building Worker Voice into AI: A State-Level Strategy

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As organizations rapidly deploy artificial intelligence, workers are demanding greater say in how these technologies are developed and deployed. Yet most lack meaningful influence over these critical decisions. State-level innovation could provide a pathway forward.

Writing for  The Center for State Labor Innovations (CSLI), Thomas A. Kochan (MIT Sloan George Maverick Bunker Professor Emeritus) makes the case for state-level consultative and bargaining processes that could bring worker voices into AI decision-making.

Drawing on research from the American Job Quality Study and emerging labor-management models, Kochan explores how states can structure sectoral bargaining frameworks similar to those established for ride service workers in Massachusetts, California, and Illinois to give workers meaningful voice across all phases of AI development and use.

Kochan's analysis draws from his forthcoming book, Roads not Taken: Lessons for Building a New Social Contract at Work (MIT Press, January 2027), which explores how organizations and policymakers can build more equitable approaches to technological change and worker well-being.

Read more on the Center for State Labor Innovations Substack.

For more info Thomas Kochan George Maverick Bunker Professor of Management, Emeritus (617) 253-6689