Steven Eppinger
General Motors Leaders for Global Operations Professor of Management, Professor of Management Science and Innovation
General Motors Leaders for Global Operations Professor of Management, Professor of Management Science and Innovation
The Beer Distribution Game, one of the oldest and most widely used management simulations, is now available online as an interactive multiplayer websim.
The Project Management Simulation is a realistic, interactive system dynamics “management flight simulator” in which participants play the role of project managers for a complex project.
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This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...
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In July 2015, MaryAnn Camacho joined Quest Diagnostics’s National Customer Service (NCS) organization as its Executive Director. Quest was the leading provider of diagnostic services and solutions in the United States. Camacho was hired to turn around an organization that had gone through a complex ...
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In 2015, when Dan Schulman became CEO of PayPal, a digital payments company, many people thought of it as the button they clicked when paying for online purchases. In 2015, PayPal embarked on a new mission: using technology to democratize financial services. In Schulman’s words, it would “turn the ...