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Faculty

Basima Tewfik

Assistant Professor, Work and Organization Studies, Assistant Professor, Work and Organization Studies

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Faculty

Nathan Wilmers

Sarofim Family Career Development Associate Professor, Associate Professor, Work and Organization Studies, Associate Professor, Work and Organization Studies

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Faculty

William F. Pounds

Professor Emeritus of Management, Professor, Work and Organization Studies and Technological Innovation, Entrepreneurship, and Strategic Management

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Teaching Resources Library Operations Management

PayPal and the Financial Wellness Initiative

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In 2015, when Dan Schulman became CEO of PayPal, a digital payments company, many people thought of it as the button they clicked when paying for online purchases. In 2015, PayPal embarked on a new mission: using technology to democratize financial services. In Schulman’s words, it would “turn the ...

Nov 8, 2022
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Teaching Resources Library Operations Management

Mud Bay's Good Jobs Journey

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This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...

Aug 25, 2022
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