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Faculty

Erin Kelly

Sloan Distinguished Professor of Work and Organization Studies, Professor, Work and Organization Studies, Professor, Work and Organization Studies

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Faculty

Mary Rowe

Adjunct Professor, Work and Organization Studies, Adjunct Professor, Work and Organization Studies

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Faculty

William F. Pounds

Professor Emeritus of Management, Professor, Work and Organization Studies and Technological Innovation, Entrepreneurship, and Strategic Management

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Teaching Resources Library Operations Management

PayPal and the Financial Wellness Initiative

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In 2015, when Dan Schulman became CEO of PayPal, a digital payments company, many people thought of it as the button they clicked when paying for online purchases. In 2015, PayPal embarked on a new mission: using technology to democratize financial services. In Schulman’s words, it would “turn the ...

Nov 8, 2022
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Teaching Resources Library Operations Management

Mud Bay's Good Jobs Journey

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This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...

Aug 25, 2022
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Work and Organization Studies

Seminars

The Work and Organization Studies group is a hub for the study of work, employment, and organizations, and is host to one of the longest-running seminar series at MIT.

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Work and Organization Studies

Publications and Working Papers

The faculty of the Work and Organization Studies group are studying work and employment practices and outcomes, institutions and organizations, public policies, negotiations and conflict resolution.

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