This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...
In July 2015, MaryAnn Camacho joined Quest Diagnostics’s National Customer Service (NCS) organization as its Executive Director. Quest was the leading provider of diagnostic services and solutions in the United States. Camacho was hired to turn around an organization that had gone through a complex ...
In July 2015, Managed by Q co-founder and CEO Dan Teran was trying to decide how best to grow the 15-month old on-demand office cleaning and maintenance company. As Teran saw it, Q, which differentiated itself from the competition by leveraging people and technology, could grow by acquiring customer...
A new study led by MIT Sloan Prof. Andrew W. Lo finds that borrowing ideas and tools from the gaming community can improve online teaching techniques and improve learning outcomes for students.
The Work and Organization Studies group is a hub for the study of work, employment, and organizations, and is host to one of the longest-running seminar series at MIT.
The faculty of the Work and Organization Studies group are studying work and employment practices and outcomes, institutions and organizations, public policies, negotiations and conflict resolution.
It would be hard to imagine a better moment in history to study and influence the research and policies affecting organizations, work, and employment.
The faculty of the Work and Organization Studies Group are a highly collaborative array of leaders from across MIT, including experts in sociology, anthropology, and management.
Gordon Kaufman Professor of Management, Professor, Work and Organization Studies
