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Artificial intelligence improves efficiency in risk management and compliance, but humans are still best for customer-facing tasks, a new study finds.

Enterprises racing to adopt AI must be wary of giving into hype, downplaying ethical concerns, and focusing on use cases that won’t generate real value.

Akamai CTO Robert Blumofe offers four tips for business leaders striving to empower employees with the right tools and best use cases.

The work tasks that AI is least likely to replace are those that depend on uniquely human capacities, such as empathy, judgment, ethics, and hope.

Without a clear strategy, corporate sustainability efforts often represent sunk costs. New research explains how to align digital sustainability with corporate goals.

This Entrepreneurial Strategy Compass from MIT Sloan helps startups avoid conflicting advice and choose the right path to commercialization.

Colgate-Palmolive, Sanofi, and other firms are making generative AI work for them in ways both big and (intentionally) small.

A combination of AI and humans works best in tasks where humans outperform AI and in those that involve creating content.

Executives from financial services firms discuss early adoption of AI in the industry, reasons for caution, and the benefits of partnering with fintechs.

With carbon emissions reduction a top concern, tech leaders are building capabilities that help companies reduce their own emissions and those of suppliers and customers.