Ideas about how to best deploy generative artificial intelligence, how it will affect the workforce, and how it should be regulated.
Less-experienced contact center agents become more productive with assistance from generative artificial intelligence, a new study finds.
The work tasks that AI is least likely to replace are those that depend on uniquely human capacities, such as empathy, judgment, ethics, and hope.
Generative AI has the potential to provide smart, tailored financial guidance, early research from MIT Sloan economist Andrew Lo suggests.
The Project Management Simulation is a realistic, interactive system dynamics “management flight simulator” in which participants play the role of project managers for a complex project.
We are in the fourth wave of artificial intelligence. In his new book, Alex Pentland says understanding AI from the 1960s, 1980s, and 2000s can help us develop technology that supports shared wisdom.
A significant variation in mortgage rates makes it hard for Black homebuyers to build housing wealth. A change in risk assessment could help.
Running IT as a separate department prevents companies from reaching their digital goals. Here’s a better model.
Artificial intelligence is a profound technology “as important or more than fire and electricity,” according to Alphabet’s Sundar Pichai.
With its open access and anonymous nature, DeFi aims to revolutionize financial institutions. But governance and tax enforcement issues loom large.
