Operations Management
Ideas and insights about operations management from MIT Sloan.
Operations Management

How Sam’s Club made good jobs for frontline employees
A good job requires more than higher pay; employees want to be challenged and to contribute to problem-solving.

Our top 5 ‘Working Definitions’ of 2020
Data storytelling, the Beer Game, and three more popular ideas.

Designing employee experience in the remote work era
Frequent check-ins, a redesign mindset, empathetic leadership, and empowered teams are a few keys to employee success during the COVID-19 pandemic.

Glimpsing the future of work in warehouses
MIT Sloan doctoral candidate Alex Kowalski is researching practical ways to improve warehouse jobs.

A 4-step process for recovering from business disruption
Firms disrupted by the coronavirus pandemic must position themselves for recovery. The military’s OODA process can help.

4 urgent problems telemedicine can solve right now
Hospitals are becoming overwhelmed with COVID-19 cases. Here are four ways telemedicine can remake the triage process to better manage patient flow.

What does remote work mean for you?
Remote work isn’t just a way to keep employees physically healthy, it also encourages mental well-being and improved work-life balance.

Special report: Supply chain 2020
Download MIT Sloan’s report to determine which supply chain projects to prioritize — from cybersecurity to ESG to blockchain and beyond.

A better process for processes
Visualization techniques natural to factory work can help knowledge workers transform their processes.

Involve your workers in your tech decisions
A simple lesson from Starbucks on how to introduce new technology into the workplace.