Erin L. Scott
Senior Lecturer, Technological Innovation, Entrepreneurship, and Strategic Management
Senior Lecturer, Technological Innovation, Entrepreneurship, and Strategic Management
Digital Equipment Corp. Leaders for Global Operations Professor of Management, Professor of Management Science and Economics
By
This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...
By
In July 2015, MaryAnn Camacho joined Quest Diagnostics’s National Customer Service (NCS) organization as its Executive Director. Quest was the leading provider of diagnostic services and solutions in the United States. Camacho was hired to turn around an organization that had gone through a complex ...
By
In July 2015, Managed by Q co-founder and CEO Dan Teran was trying to decide how best to grow the 15-month old on-demand office cleaning and maintenance company. As Teran saw it, Q, which differentiated itself from the competition by leveraging people and technology, could grow by acquiring customer...
By
In 2015, when Dan Schulman became CEO of PayPal, a digital payments company, many people thought of it as the button they clicked when paying for online purchases. In 2015, PayPal embarked on a new mission: using technology to democratize financial services. In Schulman’s words, it would “turn the ...
Join us for a conversation with MIT Sloan Professor Zeynep Ton drawing on insights from her latest book, 'The Case for Good Jobs." The event will take place on Thurs. Feb. 29, 2024, at the MIT Sloan School.
Join us a for a panel discussion with five MIT Sloan alumni in people-focused careers.
Join MIT Sloan faculty John Davis and Deborah Ancona as they explore ways to build and strengthen the owner team in a family enterprise.