Susan Silbey
Leon and Anne Goldberg Professor of Humanities, Professor of Sociology and Anthropology
Leon and Anne Goldberg Professor of Humanities, Professor of Sociology and Anthropology
Professor Emeritus of Management, Professor, Work and Organization Studies and Technological Innovation, Entrepreneurship, and Strategic Management
NTU Professor of Management, Professor, Work and Organization Studies
The Work and Organization Studies group is a hub for the study of work, employment, and organizations, and is host to one of the longest-running seminar series at MIT.
It would be hard to imagine a better moment in history to study and influence the research and policies affecting organizations, work, and employment.
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This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...
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In July 2015, MaryAnn Camacho joined Quest Diagnostics’s National Customer Service (NCS) organization as its Executive Director. Quest was the leading provider of diagnostic services and solutions in the United States. Camacho was hired to turn around an organization that had gone through a complex ...