This 2019 MIT Sloan case by Zeynep Ton and Katie Bach describes how the executive team at Mud Bay, a privately held pet store chain based in Olympia, Washington, implemented a good jobs strategy by offering better wages and benefits and seeking to recoup the costs by increasing sales growth and lowe...

Bystanders play an important role in addressing unacceptable behavior in organizations & communities—but may understandably hesitate to intervene. In a new article, longtime MIT ombuds Mary Rowe offers ideas and options for hesitant bystanders and those who counsel them.

New Report on U.S. Workers' Organizing Efforts and Collective Actions

WorkRise has published a new report that reviews and synthesizes academic research on employer practices that foster economic mobility for disadvantaged workers. The report, "Employer Practices and Worker Outcomes: A Landscape Report," was coauthored by faculty affiliated with the MIT Institute for ...

In this December 2023 working paper, MIT Sloan Professor Emeritus Thomas A. Kochan and five additional co-authors from MIT identify ways to bring workers’ voices into the development and use of generative artificial intelligence (AI).

In this study, the authors reviewed the contemporary literature on working voice measures, conducted two different surveys of U.S. workers, and tested different voice measures to understand their associations with various job-related outcomes. The authors develop a framework that captures important ...