Companies that succeed at digital transformation use dashboards to measure what value is created, and how.

Investing in the right projects requires showing evidence of value, holding individuals accountable, and creating a transparent process.

Firms that embrace digital innovation can see value from operations, customers, and becoming a go-to destination in an ecosystem. Kaiser Permanente is one standout.

Digital transformations aren’t just about technology. Employees need to have the right skills, support, and emotional space to adjust during the transitions.

Digital transformation is an ongoing process. Here’s how your company can hone its funding, expertise, and technological capabilities.

Firms that shift to a “domain mindset” can help fill customers’ needs while expanding their own business opportunities.

Build business commitment, provide shared technology, and streamline handoffs to increase the odds of success.

Family-run companies often struggle with modernization. To start, they should create a digital thesis and promote an agile board culture.

A new book explores the financial success of firms that use digital technologies to boost efficiency and improve customer experience.

Key steps to digital transformation include building ecosystems, providing great customer experience, and treating data as a strategic asset.