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This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...

The Beer Distribution Game, one of the oldest and most widely used management simulations, is now available online as an interactive multiplayer websim.

The Project Management Simulation is a realistic, interactive system dynamics “management flight simulator” in which participants play the role of project managers for a complex project.

In late 2003, salt producer Compass Minerals celebrated its first day trading as a public company on the NASDAQ. Knowing that it would continue to wrestle with how to price its product and respond to competitive and environmental challenges as a publicly traded company, Compass Minerals would now ha...

In November 2006, with the launch of the Sony PlayStation 3 a mere weeks away, Sony Corporation’s CEO Sir Howard Stringer reflected on the past 30-year history of the video game industry, while crossing his fingers that the PS3 would have a successful launch in an increasingly cut-throat industry.

In July 2015, MaryAnn Camacho joined Quest Diagnostics’s National Customer Service (NCS) organization as its Executive Director. Quest was the leading provider of diagnostic services and solutions in the United States. Camacho was hired to turn around an organization that had gone through a complex ...

In July 2015, Managed by Q co-founder and CEO Dan Teran was trying to decide how best to grow the 15-month old on-demand office cleaning and maintenance company. As Teran saw it, Q, which differentiated itself from the competition by leveraging people and technology, could grow by acquiring customer...