Adding images to predictive models can help retailers estimate return rates as they decide what to feature on their websites.
MIT experts explain how generative AI — and AI generally — could transform enterprises this year, as well as how to set realistic environmental goals.
Industry is now leading, and influencing, basic AI research that has traditionally been the domain of academia, according to a new paper.
Less-experienced contact center agents become more productive with assistance from generative artificial intelligence, a new study finds.
Practical advice for leaders on rooting out toxic culture and seeking gains from artificial intelligence and operations improvements.
As artificial intelligence takes off, all companies should be thinking about value creation, value capture, and value delivery.
Maintaining relationships with distant contacts takes work but results in a more diverse network and increased access to economic opportunities.
Manage the expectations of the organization, encourage cross-functional collaboration, and prove the value of digital strategy to overcome resistance to change.
Platforms excel at connecting disparate buyers and sellers. That model is poised to support the circular economy, which reuses raw materials and finished goods.
Including examples from Mastercard, DuPont, and Wayfair.
