Customer data is key as companies seek to create new digital revenue streams. Here’s how to attract and retain a new class of customer.
Prepare early, cater presentations to reach different audiences, and tell compelling stories.
Successful and ethical artificial intelligence programs take into account behind-the-scenes ‘repair work’ and ‘ghost workers.’
American focus on assertiveness may hold East Asians back from corporate leadership.
A workshop taught by two MIT Sloan experts explores race and gender in sports, drawing insights for diversity efforts in business management.
Executives from Ripple, Coinbase, and other cryptocurrency companies offer 4 ideas to promote consumer adoption of blockchain finance technology.
“There are creative ways to address conflicts, and there is more room for agreement than people assume.”
Mayors of Boston, Chicago, and San Francisco discuss efforts to foster equity in housing, income, and city contracts.
Machine learning is a powerful form of artificial intelligence that is affecting every industry. Here’s what you need to know about its potential and limitations and how it’s being used.
Julia Wada stands up to microaggressions and knows that even a short note of encouragement can go a long way for a female colleague.
