Judgment-free AI appeals to embarrassed clients
Professional service advisers are seen as more capable than AI — but that advantage fades when clients feel ashamed. An MIT Sloan study shows when people prefer AI’s nonjudgmental assistance.
Professional service advisers are seen as more capable than AI — but that advantage fades when clients feel ashamed. An MIT Sloan study shows when people prefer AI’s nonjudgmental assistance.
Acceleration Partners CEO Robert Glazer has led a fully remote workforce for 15 years. Here is his learned wisdom.
The former IBM CEO recommends the value of active listening, and the importance of a diverse set of minds for idea generation.
Long touted by economists, carbon taxes are transparent, enforceable, and adjustable. An MIT Sloan finance professor explains her support.
Financial data is an asset. New research from MIT Sloan provides a framework to help companies and investors place a monetary value on that data.
Researchers analyzed 110 million YouTube comments. Their recommendation: Use algorithms to hide toxic speech, then follow up with human review.
Firms invest in compliance technology to monitor risk and respond to new regulations. Research shows they also make complementary buys in other technologies.
Companies that fail to address the conflict between productivity and employee well-being risk losing employees.
While the Russia-Ukraine war is taking a devastating toll on land, a second war is unfolding on the internet.
Whether you use the Nine Box system or another assessment tool, new research suggests it’s time to rethink how you rate and track potential.