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Roberto Rigobon
Society of Sloan Fellows Professor of Management, Professor, Applied Economics
Susan Silbey
Leon and Anne Goldberg Professor of Humanities, Professor of Sociology and Anthropology
Bengt Holmstrom
Paul A. Samuelson Professor of Economics, Emeritus, Professor, Applied Economics
William F. Pounds
Professor Emeritus of Management, Professor, Work and Organization Studies and Technological Innovation, Entrepreneurship, and Strategic Management
Joseph Doyle
Erwin H. Schell Professor of Management, Professor, Applied Economics
Mud Bay's Good Jobs Journey
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This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...