Now more than ever, retail success means focusing on relationships and loyalty programs, not transactions and discounts.
Social distance behaviors during the COVID-19 pandemic are influenced by geography and social connectedness, a new study finds.
Platform companies are hiring. Here’s what they should be looking for.
Banks before gyms, colleges before cafes. A new study offers insight into how to slowly reopen businesses.
Compatibility issues still hinder implementations, but need is driving platforms forward.
Improved handwashing habits at airports — even just a few — would curb the global spread of disease, new research finds.
Start the new year with new questions and new ideas from the magazine.
Leaders from Amazon, Facebook, and other platform companies detail a mixed landscape, from regulatory threats to the broad promise of 5G.
A job-seeking app and an online learning collaboration are among the winners.
Thinkers50 recognizes business thought leaders from around the world. Here are the MIT Sloan researchers honored this year.
