Smarter KPIs lead to better outcomes. Companies that revise their KPIs with artificial intelligence see greater financial benefit than those that do not, new research shows.

Many platform companies are faring well during the COVID-19 pandemic — including some that have pivoted to meet new or changing needs.

Artificial intelligence can be useful in the workplace, but humans have to first define what success looks like, according to MIT Sloan’s Danielle Li.

Companies are investing in technology that replaces workers but brings little improvement to productivity. Here’s how to break the cycle.

Pepsi’s refocused diversity and inclusion programs are built on transparency, setting clear goals, and including the company’s people, businesses, and communities.

Leaders from Peloton, Etsy, and Diageo talk direct-to-consumer, data, shipping, and achieving the ultimate customer experience.

Managers from Salesforce, RSM, and Research Grid share how they overcame career hurdles and what they’re doing to be inclusive allies.