Organizational Culture

Having built new norms during COVID-19, firms should now focus on operations, employee experience, customer experience, and organizational culture.

Update conference rooms to support “mixed reality meetings,” and adopt more transparent information sharing between managers, teams, and employees.

No more C-suite showdowns. Instead, here are four strategies to point your organization forward.

From gun safety to voting rights to climate action, CEOs from Levi Strauss and Unilever describe how they decide which social issues to back, and why.

The country’s top schools are admitting more diverse student populations. How can they be more welcoming?

New technologies are upsetting status structures in the workplace. How can managers introduce them without driving a wedge between coworkers?

Digital transformations aren’t just about technology. Employees need to have the right skills, support, and emotional space to adjust during the transitions.

Businesses intent on becoming “digital masters” should prioritize both customer experience and employee experience, says MIT Sloan’s George Westerman.

Professors David Rand and Basima Tewfik research workplace topics such as imposter syndrome, and societal issues such as fighting online information.

Here are the skills and behaviors you need to be an effective manager of digital business, and the four weak spots standing in your way.