JoAnne Yates
Sloan Distinguished Professor of Management, Emerita, Professor, Managerial Communication and Work and Organization Studies
Sloan Distinguished Professor of Management, Emerita, Professor, Managerial Communication and Work and Organization Studies
MIT Sloan School Dean, Emeritus, David Austin Professor in Marketing, Emeritus, Professor of Marketing, Emeritus
Alfred P. Sloan Professor of Management, Professor, Information Technologies and Work and Organization Studies
Toshiba Professor of Media Arts & Science, Professor, Information Technology
Senior Research Scientist; Chairman, Center for Information Systems Research (CISR)
By
As Ron Williams, SF ’84, explained to MIT Sloan students at the iLead Speaker Series in April, Aetna's successful turnaround was the result of a tremendous team effort.